Asus Zenfone 11 Ultra AI2401 Dual Sim 12GB RAM 256GB 5G (Eternal Black)
Important Info:
Location: | Hong-Kong |
---|---|
Possibility to return: | Yes, within 14 days to warehouse in USA / UK or EU |
Length of warranty | 12 months |
Warranty Extension: | At promotional terms, up to 24 months (during checkout) |
Dual Sim | Yes |
Water resistance | Yes |
5G | Yes |
Rom: | Global (Multilanguage + Google Apps) applied over original |
Processing time for warranty service from | 6 weeks |
Processing time for warranty repair to | 12 weeks |
Other variants / accessories
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Watch itAvailable delivery options:
from 15 to 22 working days (click for calendar)
Approximate delivery date
Estimated order completion date:
NOTE: This deadline has been calculated for the transfer booked on the next business day after placing the order or when selecting the cash on delivery payment. If your transfer is credited later, the deadline may be delayed.
high-end cellphone order
My high-end cellphone order was shipped reasonably quickly and arrived safely. I’m satisfied.
(A customer who purchased an item worth over €800 on their market will NOT use us again because they paid €150 less - €659)
Very very slow service, delivery time was 1 month, they took 2. Tracking your parcel from China wasn't very clear. And then we had to pay approx 90€ to clear customs before we even got the parcel. Will NOT use Bludiode. Again
Product is great. Genuine, Brand new and worked straight out of the box Delivery was great with DHL Customs documents were in order - so no problems
(A customer who has an item worth over EUR 750 on the market calls us unreliable because he paid almost EUR 100 less with us - EUR 679)
I had to pay €179 in customs because the phone was declared with a value of less than €150 and it cost me more than €500. Page Not very reliable.
Everything is going well
Initially there was a small issue with the website's displaying the order's history I felt abit concerned at first and now it has been fixed seems like the staff has updated it. I feel a relief to know everything is going well. I appreciate the support given. Thank you very much. Kind regards
(A customer whose expected order completion date is in 23 days complains he didn't received tracking yet, he also wants us to work 24h/day (as he wrote in the e-mail)
On June 15, 2024, I ordered and paid for Vivo X100 Ultra. To this day I have no information whether the phone was sent at all or what is happening with my parcel worth PLN 4,400. They don't reply to emails and they don't reply to any other messages. I'm afraid they're scammers and I'm reporting it to the police soon. After paying for the order, suddenly no contact.
Frequently Asked Questions
Delivery dates are provided on every product page, below product name. When you'll click the dates, a calendar will appear.
AFTER YOU MAKE AN ORDER: These dates are also available at your customer area -> order history, and with the e-mail with order confirmation.
The price of the product is final, however, there may be costs when crossing the border of your country, depending on the type of declaration you submit. You can ask us for any customs declaration during the cart submission process, you can enter this value in the "Customs declaration" or "Comments" field. However, sometimes Customs will not respect these values so it is a good idea to be prepared to pay the domestic tax when your package arrives.
In EU and UK you are going to pay your country VAT from declared value (ex. 20% in UK) + small clearance fees depending on the delivery method, for details please ask local DHL, Fedex or UPS customs agency.
If you are a European citizen / entity and have an EORI number, you can deduct this tax later.
USA customers/entities do not pay tax.
In most cases we can ship to your country, you can check the cost after you'll add product of your choice to the cart (no purchase is needed).
Dear, this product is factory unlocked, should work in your country. If it's smartphone or have GSM model it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility (they are listed in the product description). If frequencies aren't listed there, please contact us.
List of the package contents is usually listed at the end of the product description.
Check our full Questions and Answers section
OTA updates are most likely going to work in most of the devices bought at our website and they should not change system sate ex. removing multi-language and google apps.
However, there are devices where OTA will not work, we usually inform about it on the product page, in the "ROM" section. If you'll not be able to make automatic updates, you may always try to make manual system update, which may require some skills or tools (ex. ADB) installed on your computer. It may also remove system customisations installed before ex. multi-language support. For more info you may ask us a question from product page.
NFC will most likely work on the most of the devices bought on our website.
Exception are some, but not all, devices sold with unlocked bootloader, due to Global rom installation ex. Xiaomi. Some other devices with Global rom installed on original rom, and unlocked bootloader shouldn't have problems with NFC payments - ex. Realme devices. Root can also cause NFC banking applications not work, but our store in current time don't sell rooted devices at all (state for January 2024).
If you have doubts if your device will have NFC payments working you should ask us every time by product questions available at product page or checks questions of the other customers at the bottom of the product page.
14 days returns
Locally - to addresses in the UK, Germany or the USA (check exceptions)
12 +12 Months Warranty
Free guarantee up to 24 months for selected products (Check requirements)
100% Genuine
Only Original, *not* refurbished Products
Check also these products available at local stock:
Product description
Expand Your Vision
Grand size meets groundbreaking innovation.
Design
Pro-level camera
AI ingenuity
Longevity
A
is for aesthetics
Aesthetic brilliance
Colors from earth’s canvas
Earth-conscious design
Eco-friendly packaging
Seize your Ultra moments
6-Axis Hybrid Gimbal Stabilizer 3.0
2x lossless zoom
Freeform lens
Perfect portraits
No more shakes!
Wow-worthy Ultra zoom
A vision of brilliance
Everyone’s included!
FOV 90°
AI makes life simpler
Performance, at your command
Smooth. Dynamic. Non-stop.
Vivid display experience
Even in the sun!
Ultra battery life
Audio beyond expectations
Seamless integration, anywhere
Live boldly
Ultra protection with magnetic ring support
RhinoShield SolidSuit Case
Misty Grey
Skyline Blue
Desert Sand
163.8x76.8x8.9 mm
Qualcomm Adreno 750
LPDDR5X 16GB
UFS4.0 512GB
LTPO 1~120Hz, Max to 144Hz for gaming only
1,600 nits HBM/ 2,500 nits peak brightness
Corning® Gorilla® Glass Victus™ 2
107.37% DCI-P3 / 145.65% sRGB / 103.16% NTSC color gamut coverage
HDR10 / Amazon HDR / Youtube HDR supported
Supports Always-On display, refresh rate down to 1Hz
Capacitive touchscreen with 10-point multitouch (supports glove touch)
32 MP, f/2.4, built-in OIS
3X optical zoom
65.3mm equivalent focal length in 35mm film camera
Main Camera
Sony® IMX890 50 MP - 1/1.56” large sensor size, gimbal OIS
Quad Bayer technology - 12.5 MP, 2 µm large effective pixel size
F1.9 aperture
23.8mm equivalent focal length in 35mm film camera
2x2 on-chip-lens phase detection autofocus
LED flash
Second Camera
13 MP, 120° ultrawide-angle camera
Free-form lens
12.7mm equivalent focal length in 35mm film camera
Pixel binning 1.4μm (Actual output photo: 8MP)
22mm equivalent focal length in 35mm film camera
Multi-magnet dual stereo speakers
Audio Output
Hi-Res Audio up to 384 kHz / 32-bit for 3.5mm output
Dirac Virtuo for Headphone™ Spatial Sound
AudioWizard with multiple listening profiles
Microphone
Dual-microphones with ASUS Noise Reduction Technology
8K UHD (7680 x 4320) video at 24 fps for main rear camera
4K UHD (3840 x 2160) video at 30 / 60 fps for main rear camera, at 30 fps for second rear camera
1080p FHD video recording at 30 / 60 fps
720p HD video recording at 30 / 60 fps
HDR10+ video recording (4K UHD video) for main rear camera and second rear camera
Time Lapse (4K UHD video)
Slow Motion video (4K at 120 fps; 1080p at 120 / 240 fps; 720p at 120 / 240 / 480 fps)
Take still photo while recording video (do not support in 8K video recording)
Front Camera
1080p FHD video recording at 30 fps
720p HD video recording at 30 / 60 fps
Supports 2.4GHz/ 5GHz/ 6GHz WiFi
Bluetooth® 5.4 (HFP + A2DP + AVRCP + HID + PAN + OPP), supports Qualcomm® aptX™ Adaptive and aptX™ Lossless
Wi-Fi Direct
NFC
* WiFi 7 availability and features are dependent on regulatory limitations.
Slot 1: 5G/4G/3G/2G Nano SIM card
Slot 2: 5G/4G/3G/2G Nano SIM card
*5G services are only supported in 5G network-enabled locations in 5G-ready countries
5G SA&NSA: n1 / n2 / n3 / n5 / n7 / n8 / n12 / n18 / n20 / n25 / n26 / n28 / n38 / n40 / n41 / n48 / n66 / n77 / n78 / n79
4G FDD-LTE: B1 / B2 / B3 / B4 / B5 / B7 / B8 / B12 / B17 / B18 / B19 / B20 / B25 / B26 / B28 / B32 / B66
4G TDD-LTE: B34 / B38 / B39 / B40 / B41 / B42 / B43 / B48
WCDMA: 800 / 850 / 900 / 1700 / 1900 / 2100MHz
GSM: 850 / 900 / 1800 / 1900MHz
US version:
5G SA&NSA: n1 / n2 / n3 / n5 / n7 / n8 / n12 / n18 / n20 / n25 / n26 / n29 / n30 / n38 / n40 / n41 / n48 / n66 / n71 / n77 / n78 / n79
4G FDD-LTE: B1 / B2 / B3 / B4 / B5 / B7 / B8 / B12 / B17 / B18 / B19 / B20 / B25 / B26 / B29 / B30 / B32 / B66 / B71
4G TDD-LTE: B34 / B38 / B39 / B40 / B41 / B42 / B43 / B48
WCDMA: 800 / 850 / 900 / 1700 / 1900 / 2100MHz
GSM: 850 / 900 / 1800 / 1900MHz
* ASUS phone 5G/4G band compatibility varies by region, please check compatibility with local carriers.
Face recognition
Accelerometer
E-compass
Gyroscope
Proximity sensor
Ambient-light sensor
Hall sensor
Wireless charging: Compatible with Qi 1.3 standard, up to 15-watt with using QC 2.0 standard charger.
Ejector pin (SIM tray needle)
USB-C to USB-C cable
Phone case
- Products certified by the Federal Communications Commission and Industry Canada will be distributed in the United States and Canada. Please visit the ASUS USA and ASUS Canada websites for information about locally available products.
- All specifications are subject to change without notice. Please check with your supplier for exact offers. Products may not be available in all markets.
- Specifications and features vary by model, and all images are illustrative. Please refer to specification pages for full details.
- PCB color and bundled software versions are subject to change without notice.
- Brand and product names mentioned are trademarks of their respective companies.
- The terms HDMI and HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Guardian Case
- All images and videos are simulated for illustration purposes only, and may differ from the actual product. All the above statistics are tested in ASUS labs under specific condition, in actual usage results may differ due to software version, individual product, usage conditions and environmental conditions. Please refer to the actual usage conditions. Due to the need to provide product modifications based on customers’ needs, ASUS may periodically make changes to images and texts on this page and will not proactively notify individual users.
- Snapdragon® is a registered trademark of Qualcomm Technologies, Inc. and/or its subsidiaries.
- OZO® is a registered trademark of Nokia Technologies Oy.
- Test result provided by ASUS labs.
- Test result provided by ASUS labs, compared to Zenfone 10.
- Uses pixel binning to output 8 MP image.
- HyperClarity is able to support a zoom ratio range from 10x to 30x.
- Zenfone 11 Ultra AI features compatibility may vary depending on countries, regions, or languages, ASUS does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
- This feature only supports certain software applications, such as game comms, IM calls and phone calls. Call quality depends on environment, carrier network conditions, and many other factors. Actual results may vary.
- These features will be made available in a future software update.
- Manufacturer’s performance data, compared to Snapdragon® 8 Gen 2.
- The 144 Hz refresh rate can only be enabled in Game Genie while playing mobile games.
- 5500 mAh is equivalent capacity. Typical capacity is 2750 mAh in both battery units.
- HyperCharge supports 65-watt charging which requires use of the following chargers: ASUS 65W USB-C GaN Charger (AC65-05), ROG 65W Adapter & 1.2m USB-C Cable (AC65-01); ROG Gaming Charger Dock (AC65-03). Actual wattage may vary depending on conditions.
- The wireless charging technology of the Zenfone 11 Ultra has a maximum power of 15W and is compatible with the Qi EPP standard. When using wireless charging on the Zenfone 11 Ultra, please ensure that the wireless charging has obtained Qi EPP certification, and the charger supports the QC 2.0 standard to achieve optimal charging speed. The charging speed may be influenced by various factors, such as usage during charging, battery state of health, environmental temperature, or compatibility of charging equipment. Therefore, the actual charging speed may vary and could be slower.
- Test results are provided by ASUS labs.
- The device has been tested for water resistance using IEC 60529 standard and has achieved an IP65/IP68 rating. Water and dust resistance can deteriorate over time in normal usage, or if the device is damaged, repaired or taken apart. The device should never be completely submerged underwater, and should not be allowed to come into contact with seawater, brine, chlorinated water or drinks. Failure to observe correct precautions will invalidate the device warranty and the function of water and dust resistance. Water resistance is tested by submerging the device to a depth of 1.5 meters in tap water for 30 minutes. After the test the device is removed and fully dried, then checked for normal operation. Please note that the device has a USB-C charging port, and this USB-C port must be completely dry before any attempt is made at charging. For related warranty information, please refer to the product warranty card.
- Zenfone 11 Ultra RhinoShield SolidSuit case is available in a Standard version and a Magnetic Ring version. Only the Magnetic Ring version supports magnetic force.
- Products certified by the Federal Communications Commission and Industry Canada will be distributed in the United States and Canada. Please visit the ASUS USA and ASUS Canada websites for information about locally available products.
- All specifications are subject to change without notice. Please check with your supplier for exact offers. Products may not be available in all markets.
- Specifications and features vary by model, and all images are illustrative. Please refer to specification pages for full details.
- PCB color and bundled software versions are subject to change without notice.
- Brand and product names mentioned are trademarks of their respective companies.
- The terms HDMI and HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
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