Was really easy to deal with had no problems with the issue that I needed fix customer service was great!
Administrator:
Dear Customer, Thank you so much for taking the time to leave us this exceptional review. We're glad to hear that you found our customer service excellent and your issue was resolved with no problems. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional customer service. Should you need any further assistance, don't hesitate to reach out to us at shop@bludiode.com. Best regards, Your Bludiode Team
Posted by Customer (5/5) 22/07/2024
It said it would take 3 weeks, but it took too long, it will take 2 months
Administrator:
Hello, I'm really sorry to hear that your order has taken longer than expected to arrive. We know that waiting for your purchases to arrive can be frustrating and we sincerely apologize for the inconvenience caused. Please understand that we're dealing with various factors that can affect the delivery time, such as stock availability, shipping procedures, and customs clearance in your country. Our products often have a better price than local competition by 20-30%, and sometimes this means the waiting time might be a bit longer than expected. If you're still waiting for your order or need any assistance, please don't hesitate to contact our customer service team at shop@bludiode.com. They will provide you with the most accurate and up-to-date information regarding your order. Your feedback is greatly appreciated and will certainly help us to improve our services. Thanks for your understanding and patience. Best Wishes, Bludiode Team
Posted by Shengzhan Zhu (3/5) 19/07/2024
Long delivery time.
Administrator:
Hello, Please note that we inform on the product page of every product about its estimated delivery dates. To check it, it’s as easy as clicking into the dates below the price, and then a calendar will appear. Additionally, you’ve been informed about these dates in the order confirmation email and you could check them too in the order history section of your account at our store. Yes, you may wait a bit longer for delivery from our store, but we guess it’s worth it for a 20-30% better price? Please don’t expect delivery the next day, as our store helps you receive the same phone with a significant discount. We believe it's worth the slightly longer waiting time. If you need further assistance, please feel free to contact us at shop@bludiode.com. Thank you for your understanding. Best regards, The Bludiode Team
Posted by Gary (3/5) 17/07/2024
Le doy cinco estrellas porque a pesar del tiempo de demora, la empresa ha sido seria, atenta a cuando preguntas por el estado del producto, aún sin tener el número de ruta ellos te responden a las preguntas que haces sobre alguna actualización o novedad. También hago hincapié a que una vez el producto llega al país (nacional) ellos te proporcionan inmediatamente el número de seguimiento y allí todo es más sencillo, ya que puedes monitorearlo tu mismo. El tiempo en demora es lo único, debes de tener paciencia, en mi caso demore dos meses exactos, ni más ni menos, pero si vale la pena, en cuanto a precio, tiene un precio muy justo y si ahorras dinero, califico como una empresa seria y responsable en base a mi experiencia en la compra del articulo, gracias. Red Magic 9 Pro Plus 24GB - 1TB
Total Rating:
Posted by Roberto, Estados Unidos (5/5) 14/07/2024
Took a month extra for phone to arrive. But it saved me 200 euros on a new phone. Don't forget to add on import tax in calculating final spend.
Administrator:
Hello, Thank you so much for your review! We are thrilled to hear that you were able to save 200 euros on your new phone by shopping with us. We appreciate your patience regarding the delivery time and acknowledge that it took an extra month for your phone to arrive. As you mentioned, it's important to factor in the import tax when calculating the final cost, but even with that, our prices can still be 20-30% better than local competition. We are committed to providing excellent service and products at competitive prices. If you need any further assistance, please don’t hesitate to contact us at shop@bludiode.com. Thank you for choosing Bludiode! Best regards, The Bludiode Team
Posted by Ronald vanRuiven (3/5) 22/05/2024
excellent, serieux
Administrator:
Bonjour, Merci beaucoup pour votre commentaire positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre service excellent et sérieux. Votre satisfaction est notre priorité absolue et nous nous efforçons toujours de fournir des produits et un service de haute qualité. Si vous avez besoin de quoi que ce soit d'autre ou si vous avez des questions, n'hésitez pas à nous contacter à shop@bludiode.com. Nous sommes là pour vous aider ! Bien cordialement, L'équipe Bludiode
Posted by hosein (5/5) 18/05/2024
It took a bit longer than I thought, but my phone was in perfect condition.
Administrator:
Hello, Thank you so much for your positive review! We're glad to hear that your phone arrived in perfect condition, despite the slightly longer delivery time. We always strive to offer the best products in top-notch condition, and we're happy to know we hit the mark for you. We're proud to offer products at prices 20-30% lower than the local competition, which sometimes may require a bit of waiting. If you need assistance in the future or have any other question, feel free to reach us at shop@bludiode.com. Thank you for choosing Bludiode and being such a great customer! Best Regards, Bludiode Team
Posted by Christian (5/5) 10/05/2024
the phone arrived on schedule in one piece everything working very good
Administrator:
Hello, Thank you so much for your positive review. We're so glad to hear that your phone arrived on time, in perfect condition, and works to your satisfaction. At Bludiode, we strive to offer quality products and ensure timely delivery. We appreciate your patience and trust in us, and we are here to assist you further if needed. Please don't hesitate to reach out to us at shop@bludiode.com if you ever have any questions or need any form of assistance. Thank you for choosing to shop with us. We look forward to serving you again soon.
Posted by Carlo Pastorelli (4/5) 10/05/2024
The Honor Magic 6Pro is amazing. Although the package took longer than expected to arrive, I'm pleased with the product itself. The quality and value definitely made the wait worthwhile.
Total Rating:
Posted by Michael W, United States (4/5) 07/05/2024
Bought here Oneplus 12 this time, unlike with my Oneplus 10 that I had bought 2 years ago and waited for delivery some 6 weeks, this purchase was delivered within a couple of weeks, everything in order, very satisfied and certainly will come back for a new Oneplus 13 or 14 when the time comes
Total Rating:
Posted by Libor Z (5/5) 21/04/2024
Reliable but slow service. You will have to pay taxes
Administrator:
null
Posted by Gediminas (4/5) 28/03/2024
Was slighty leery of purchase of Oneplus12 phone but, am extremly satisfied. It does everything as advertised. It arrived on time as Bludiode specified, even came with a protective case which i did not expect. Thanks Bludiode
Total Rating:
Posted by Larry Ohlinger, United States (5/5) 27/03/2024
redmi
Total Rating:
Posted by Ko C (5/5) 20/03/2024
I received the phone and everything is fine. Thanks Bludiode for your seriousness.
Total Rating:
Posted by Florina A, România (5/5) 19/02/2024
Bought the Redmi Note 13 Pro Plus for 379€ (great price). Paid with SeQura (3x 126€, with no interests). Shipping took around 3 weeks. Paid very high customs and DHL transportation fees (total of 196€). So, final price not so good.. Also, the shipping destination was Portugal, that uses a standard european plug, and the fast charger came with a UK plug.
Administrator:
Olá, Obrigado por partilhar a sua experiência. Lamentamos ouvir sobre as taxas alfandegárias e de transporte da DHL elevadas. Como informado em nossa página de produto, durante o checkout e em outras seções do nosso site, essas taxas podem ocorrer e são de responsabilidade do cliente. No entanto, mesmo com o pagamento do imposto, nossos preços ainda são melhores do que a concorrência local em até 20-30%, dependendo do modelo. Em relação ao plugue do carregador, pedimos desculpas pelo inconveniente. Se preferir, pode entrar em contacto connosco em shop@bludiode.com e vamos tentar ajudar a resolver a situação da melhor maneira possível. Nós levamos todo o feedback a sério e usamos para aprimorar nosso serviço. Agradecemos a sua paciência e apreciamos a sua compreensão. Obrigado mais uma vez por escolher a Bludiode. Com os melhores cumprimentos, Equipa Bludiode.
(4,3/5) 
