| Location: | Asia |
|---|---|
| Possibility to return: | Yes, within 14 days to warehouse in USA / UK or EU |
| Length of warranty | 12 months |
| Warranty Extension: | No |
| Processing time for warranty service from | 6 weeks |
| Processing time for warranty repair to | 12 weeks |
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Watch itDelivery dates are provided on every product page, below product name. When you'll click the dates, a calendar will appear.
AFTER YOU MAKE AN ORDER: These dates are also available at your customer area -> order history, and with the e-mail with order confirmation.
The price of the product is final, however, there may be costs when crossing the border of your country, depending on the type of declaration you submit. You can ask us for any customs declaration during the cart submission process, you can enter this value in the "Customs declaration" or "Comments" field. However, sometimes Customs will not respect these values so it is a good idea to be prepared to pay the domestic tax when your package arrives.
In EU and UK you are going to pay your country VAT from declared value (ex. 20% in UK) + small clearance fees depending on the delivery method, for details please ask local DHL, Fedex or UPS customs agency.
If you are a European citizen / entity and have an EORI number, you can deduct this tax later.
USA customers/entities do not pay tax.
In most cases we can ship to your country, you can check the cost after you'll add product of your choice to the cart (no purchase is needed).
Dear, this product is factory unlocked, should work in your country. If it's smartphone or have GSM model it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility (they are listed in the product description). If frequencies aren't listed there, please contact us.
List of the package contents is usually listed at the end of the product description.
Check our full Questions and Answers section
OTA updates are most likely going to work in most of the devices bought at our website and they should not change system sate ex. removing multi-language and google apps.
However, there are devices where OTA will not work, we usually inform about it on the product page, in the "ROM" section. If you'll not be able to make automatic updates, you may always try to make manual system update, which may require some skills or tools (ex. ADB) installed on your computer. It may also remove system customisations installed before ex. multi-language support. For more info you may ask us a question from product page.
NFC will most likely work on the most of the devices bought on our website.
Exception are some, but not all, devices sold with unlocked bootloader, due to Global rom installation ex. Xiaomi. Some other devices with Global rom installed on original rom, and unlocked bootloader shouldn't have problems with NFC payments - ex. Realme devices. Root can also cause NFC banking applications not work, but our store in current time don't sell rooted devices at all (state for January 2024).
If you have doubts if your device will have NFC payments working you should ask us every time by product questions available at product page or checks questions of the other customers at the bottom of the product page.
Locally - to addresses in the UK, Germany or the USA (check exceptions)
Free guarantee up to 24 months for selected products (Check requirements)
Only Original, *not* refurbished Products
Small and light, as light as nothing.
Every arc and weight are carefully considered. The smooth streamline shape is outlined by the G3 curvature, which can naturally fit the ears. The compact body is as light as 4.7g, bringing a light-weight wearing experience.
Fit and breathable
Make wearing more breathable.
Three sets of soft earplugs can be chosen at will to help you get the ideal wearing effect. Innovatively designed venting system, front and rear dual adjustment air holes, help balance ear pressure, so that the in-ear style can also be so comfortable.
40dB deep noise reduction*
"Isolate" the noise with one click.
Within milliseconds, this headset can capture noise inside and outside the ears and accurately emit reverse sound waves to achieve a depth of noise reduction of up to 40dB. No matter whether the air conditioner is running or the busy traffic, it does not disturb the inner peace.
Explore the mystery of smart dynamic noise reduction
Transparent mode
Wearing headphones, you can listen to all directions.
If you want to connect with the world around you, you only need to turn on the transparent mode with one button, so that the headset becomes a "small transparent". The sound around me comes into my ears naturally, and it sounds like I'm not wearing headphones. You don’t need to take off your earphones when you talk to people, and you can be more careful when you travel to avoid missing important broadcast information.
Three-microphone call noise reduction
In a noisy environment, you can talk freely.
External dual beamforming microphones can accurately eliminate environmental noise. Built-in high-signal-to-noise ratio microphone to enhance human voice reception. There is also a new type of air duct, which improves wind noise resistance by 148%*. Even if you are in a noisy environment or you are talking while running or cycling, the voice can be clearly restored.
Built-in microphone
External dual beamforming microphone
vivo golden ear tuning
Acoustic ideals sound here.
Music is our constant love. Created by the legendary creator of mobile Hi-Fi-vivo Golden Ear Acoustics Laboratory, dozens of acoustic materials are tried, extensive user listening research, and nearly twenty rounds of sound quality tuning. Everything is meticulously crafted, just to make a good voice resonate with you.
Compared with the traditional Bluetooth connection, the transmission bandwidth is increased by up to 100%*
Compared with ordinary true wireless headsets, the amount of information is increased by up to 50%*
In a complex environment, the amount of information can be increased by up to 25% compared to vivo TWS Neo*
Explore the mystery of the DEEP-HD ultra-clear audio engine
Biological fiber composite diaphragm:
Light weight, good rigidity, excellent high frequency extension
New speaker magnetic circuit system:
Higher electromagnetic conversion efficiency and stronger power
DeepX 2.0 stereo effect*
"Performers" gathered.
This professional sound system is specially optimized for the in-ear acoustic environment. Built-in three different sound styles, after a lot of listening and debugging, it is like gathering different performers to interpret different styles of music for you.
Strong bass
Enhance the bass effect, as if you are in the scene of shock
Clear voice
Rich vocal details resonate, more appealing
Clear treble
Enhance the high and high pitch melody, the sound is clean and bright, delicate and long-distance
The longest battery life of the headset at a time when the noise reduction mode is turned off*
The longest battery life of the headset at a time when the noise reduction mode is turned off*
The longest battery life with the charging case when the noise reduction mode is turned off*
Multi-device dual connection
Listen to whichever you want.
The magical effect of TWS 2 ANC is more than one side. It can be connected to two devices at the same time, and the sound can be switched seamlessly. When you connect to the computer to play the video at work, it will automatically be transferred to the mobile phone when you call, and the video playback will resume after the call is ended. Everything is as smooth as silk.
Pressure control
Take control with just one touch.
We redesigned and adjusted the touch area to the side of the earphone handle so that you can pinch it naturally with two fingers. The built-in precision pressure sensor can sense the deformation of the earphone handle as small as a micrometer, so that every time the fingertip is pressed, it is clean and neat.
Press
Answer the call/play/pause
Press twice
Incoming call rejection/music switch/ Jovi
slide
volume adjustment
Press
Noise reduction/transparency mode
Smart experience
Click here to see more surprises.
Google Fast Pair
Newly supports Google Fast Pair, open the charging case cover and close to the vivo phone or other Android phone/tablet device, you can complete one-click pairing.
Bluetooth 5.2
You can maintain a stable connection when you use it in the office or go for a jog outdoors.
Google Assistant
Check the weather, make a phone call, and you can do it in one sentence.
Find headphones
Let the earphone play a special sound through the mobile phone, or display the last used position of the earphone, so as to find and retrieve the lost earphone.
No customer questions for the moment.
